Family-Teen Mediation

At this time we are welcoming Family-Teen Mediation referrals exclusively from MCFD teams as a soft start to launch this program. We will send out communication to the greater community when we are ready to open referrals to everyone.

Why Family-Teen Mediation?

Photo of a door with a sign saying in sessionFamily-Teen Mediation helps your family to:

  • Improve family communication
  • Increase mutual understanding
  • Improve self-management in conflicts
  • Improve family problem-solving skills to reach effective agreements
  • Increase ability to reach effective agreements
  • Improve skills useful in parenting teens
  • IncreaseIncrease mutual trust and respect
  • Increase awareness of / accessing appropriate community resources

What is mediation?

  • A Mediator, much like a coach, assists families in working together better as a team
  • Everyone has an opportunity to be heard
  • Mediation is confidential
  • Without taking sides, the Mediator will assist you to settle your differences in a positive way
  • Your family will learn new ways to resolve future difficulties
  • Mediation is not Counselling; it focuses on the Now and Future

How long does it take?

  • Families will be assigned to a Mediator or placed on the waitlist if their caseloads are full.
  • Once mediation starts, each session can range between one to two hours.
  • Services are available for up to 6 months but are often shorter.
  • Once services end, the family can access up to 5 booster hours within 6 months of ending services, without having to re-refer.

What happens in mediation?

  • After meeting together for introductions, learning a bit about mediation, and signing consent forms, the Mediator will meet privately with each family member.
  • These meetings are called Pre-Mediation and it provides time for the Mediator to learn each person's point of view and what they would like to see different in their family.
  • Once Pre-Mediation is complete the Mediation sessions begin, where the family makes a list of things, they would like to see different and then work on resolving them one by one.


Family - Teen Mediation Services is available to parents, or caregivers, of teens between 12 - 18 years of age, for up to 6 months.

Download/Print Family-Teen Mediation Referral Form


Contact: 250-562-6639 | ext. 132
Email: info@intersect.bc.ca