Intake Screening and Assessment

Intake Interviews with Intersect are voluntary and will help us assess what services you need, how Intersect and other community agencies can support your family and help us better understand your wishes and priorities.


There are three ways to complete an intake appointment at Intersect:

  • Walk in Services: If your child is ages 6-18 you can use our Walk in Clinic which runs Tuesdays and Thursdays from 9:00am to 3:00pm providing all day intake support.
  • Booked Appointments: Calling our office at 250-562-6639 to book an appointment. Appointments must be booked for children ages 0-5 years.
  • Referral: Having another service provider or your doctor send us a referral signed by the child's legal guardian. For more information on referrals, please click here.

Things to consider prior to your intake:

  • The intake assessment and interview can take 1.5 to 2 hours.
  • We do not have childcare on site so please make arrangements for any other children.
  • For booked appointments, please arrive 15 minutes prior to your appointment time to complete the intake forms.
  • You can call and ask to speak to the intake worker if you have any questions about intakes at Intersect.

The Walk In Intake Service is available for children, youth, and families that reside in the Prince George geographic area. Children and Youth between the ages of 0-19 years old may access Mental Health support with an Intake Interview. The Intake Interview provides opportunity to explore:

  • Mental Health Concerns
  • Coping Strategies
  • Strengths for the Family and Youth or Child
  • Individual Support
  • Family Support
  • Group opportunities
  • Professional Consultation
  • Community supports and consultation

The purpose of the Intake Interview is to ensure a thorough understanding of your situation and concerns.

An Intake Worker will interview children or youth, and their parent, guardian or caregivers, whichever is possible and appropriate. The Intake Worker may interview some member of the family separately or together, again, whichever is most comfortable and appropriate for the clients. The initial Intake Interview takes approximately 1-1.5 hours. There are no child minding services available during the interview.

After the completion of your assessment/screening interview, your information will be discussed at the next Intake Review meeting. At this meeting, the Intake Team and Intake Coordinator will determine your priority level for service. Intersect has a very high demand for our services, therefore we must use a priority system to ensure that families with the most high-risk situations receive attention quickly. However, all families who are accepted for service will be assigned a case manager who will become your contact person within the agency. A letter will be sent to you giving your case manager’s name. Unfortunately, due to the high demand for our services, therapy may not always start immediately. However, if your situation changes before you have started therapy, please contact your case manager for assistance.

Mental Health services, Intake and Support are accessed voluntarily. Clients and their family’s must seek support without the pressure from others and without causing duress for themselves.